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Rob Baker is the Sr. Software Test Manager within IDM and brings over twenty years of experience in software development and validation to the group. He and his team are responsible for the test, validation, and quality control of all software components and systems developed by IDM, as well as the design, development, support, and maintenance of a wide variety of related technologies used by the IDM organization. Additionally, Rob is also working toward a degree in Information Systems to further his already impressive knowledge and experience. Prior to joining IDM, Rob worked in the wireless telecommunications industry, and has held various roles in many areas, including test project management, systems architecture, systems administration, database design, customer management, vendor management, voice-based software development, and data platform software development.