Ross Carter has a Master of Science in Telecommunications from University of Colorado (Boulder) through the college of engineering and applied science. He also has a Bachelor of Arts degree in Spanish and minor in Portuguese from BYU. He has over twenty years of experience working at high tech companies, such as Microsoft and Amazon Web Services (AWS). He’s held many different roles: network analyst, course developer, technical program manager, programmer writer, and technical writer. He’s always enjoyed working on cutting edge technologies. Ross is excited to be working at IDM on the documentation team.